Jim Jamesson

I’ll give you hints.

Their main color is red.

They tout themselves as the best.

They were bought out or something, and started going downhill.

They had knowledgable tech support people at one point, however they were replaced with idiots.

The sales staff has so much enthusiasm that you almost get the hint they have high school interns calling you reading from a queue card.

They once touted the industries toughest data center with a million levels of backups. Yet, a car crashed into a telephone pole down the road and we had outages for a week.

The first four letters of their company are R A C K.

The last five letters are S P A C E.

UPDATE 12/22/09: Since this post on Rackspace Hosting, I have heard numerous mixed reviews regarding their hosting service. If anyone has any good stories regarding Rackspace, I’d love to hear about them…

It should be said though, that during this time of us moving away from Rackspace to a different managed hosting provider, the calls we received from the slew of ‘personal account manager’ or whatever it was, were absolutely ridiculous. My brother Steve can testify to the voicemails we received. “Uh, this is Jeremy, with um, uh, Racksprace, um Rackspace, um, uhhhhhhhh, oh shit…… Click.”

Really?